Director, Student Services
University of Utah
Salt Lake City, UT
Full-time
Education
Posted on April 13, 2024
Announcement
Details
Open Date
02/19/2024
Requisition Number
PRN37666B
Job Title
Director, Student Services
Working Title
Director of Living-Learning Programs
Job Grade
G
FLSA Code
Executive
Patient Sensitive Job Code?
No
Standard Hours per Week
40
Full Time or Part Time?
Full Time
Shift
Day
Work Schedule Summary
VP Area
President
Department
00307 - Housing & Residential Educ
Location
Campus
City
Salt Lake City, UT
Type of Recruitment
External Posting
Pay Rate Range
$95,000 - $105,000
Close Date
Open Until Filled
Yes
Job Summary
Serving as the inaugural director of a new unit, this leader will be a champion for living-learning programs ( LLP) at University of Utah. The Director will promote, manage and measure the impact of a living-learning program that hosts over 20 living-learning and theme communities. Reporting to the Executive Director of HRE, this position will advance a collaborative and unrelenting commitment to the student experience. Student Affairs' strategic plan at The University of Utah, Adapting to Student Needs, aspires for The U to be a destination for talented students, faculty and staff. One milestone toward attracting talented students is to offer exceptional living-learning environments for students.
The Director will be responsible for ensuring living-learning programs effectively bridge academic and student life and are grounded in our collective commitment to student well-being. These programs will be exemplary laboratories for students to learn. This staff member will work closely with and provide guidance for program coordinators for living-learning and theme communities. As the inaugural staff member, the director will provide the vision for the expansion of the living-learning program area. It is anticipated that an associate director for this area will be onboarded prior to fall 2024.
The Director will serve on HRE's Senior Leadership Team and will join a talented team of housing professionals who are leading the University of Utah to the next phase of housing growth. The director must cultivate strong relationships with academic units, students, and program directors.
Indicators of the position's success include measurable increases in number of students engaged in LLPs (across all student demographics), evidence of LLPs impact on student's well-being and success, and evidence of deep engagement with program directors and academic units. The director must be able to demonstrate longitudinal programmatic success and strong partnerships with academic programs leading living-learning programs.
Compensation
This position is an essential personnel position for the department. As such, the individual must be accessible and available in the event of emergencies or when needed to meet the ongoing missions of the University.
Background Check
A successful background check is required before a formal offer of employment can be made for this position.
Student Affairs is comprised of nearly 20 departments and is focused on supporting student well-being and success with the ultimate goal of assisting students in discovering their passion, people, and purpose. To that end, we aim to foster an environment that encourages employees to embrace innovative service delivery methods to best meet the needs of our students. As a result, students have the opportunity to participate in the creation of campus culture, collaboratively working alongside professional staff, student leaders, and academic partners.
Student Affairs departments serve all students at the University of Utah, including undergraduate, graduate, and professional students who come from a variety of backgrounds. In order to best support our students, it is important that staff stay aware of issues and best practices related to student development, identity, and sense of belonging, both locally and nationally.
Responsibilities
The Director is responsible for providing strategic leadership and oversight for a comprehensive housing program. This position is responsible for the following major areas:
1. Develop partnerships and departmental structure to support living learning communities and other learning focused initiatives
2. Support social justice advocacy and outreach, creating an inclusive community for residents and staff
3. Serve as an ethical steward of financial resources. Develop budget in alignment with long range planning
4. Assessment of initiatives and processes to align with intended outcomes
5. Supporting individual development of students and staff
As a director, this position has responsibility to align strategic direction of their responsible areas, and department as a whole, with the University goals:
The Director provides support to advance the success of the entire department. They are a highly visible member of the university community who interacts across divisional lines. The Living-Learning Programs unit works collaboratively with all segments of the university through education, consultation, advisement, and referral (specific entities include Dean of Students office, Living Learning Partners, Undergraduate Studies, Academic Affairs, General Counsel). The Director will serve on department, division, and university committees, as appropriate. This position is also expected to serve as a connection point with colleagues outside of the institution, including Pac-12 (transitioning to Big 12), AIMHO, and ACUHO-I.
Minimum Qualifications
Bachelor's degree in Business Administration or related area, or equivalency (one year of education can be substituted for two years of related work experience); eight years of progressively more responsible management experience; and demonstrated leadership, human relations and effective communications skills required.
Master's degree in Business Administration, or related area preferred.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
Preferred qualifications
Benefited Staff
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO/AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Required Documents
Details
Open Date
02/19/2024
Requisition Number
PRN37666B
Job Title
Director, Student Services
Working Title
Director of Living-Learning Programs
Job Grade
G
FLSA Code
Executive
Patient Sensitive Job Code?
No
Standard Hours per Week
40
Full Time or Part Time?
Full Time
Shift
Day
Work Schedule Summary
VP Area
President
Department
00307 - Housing & Residential Educ
Location
Campus
City
Salt Lake City, UT
Type of Recruitment
External Posting
Pay Rate Range
$95,000 - $105,000
Close Date
Open Until Filled
Yes
Job Summary
Serving as the inaugural director of a new unit, this leader will be a champion for living-learning programs ( LLP) at University of Utah. The Director will promote, manage and measure the impact of a living-learning program that hosts over 20 living-learning and theme communities. Reporting to the Executive Director of HRE, this position will advance a collaborative and unrelenting commitment to the student experience. Student Affairs' strategic plan at The University of Utah, Adapting to Student Needs, aspires for The U to be a destination for talented students, faculty and staff. One milestone toward attracting talented students is to offer exceptional living-learning environments for students.
The Director will be responsible for ensuring living-learning programs effectively bridge academic and student life and are grounded in our collective commitment to student well-being. These programs will be exemplary laboratories for students to learn. This staff member will work closely with and provide guidance for program coordinators for living-learning and theme communities. As the inaugural staff member, the director will provide the vision for the expansion of the living-learning program area. It is anticipated that an associate director for this area will be onboarded prior to fall 2024.
The Director will serve on HRE's Senior Leadership Team and will join a talented team of housing professionals who are leading the University of Utah to the next phase of housing growth. The director must cultivate strong relationships with academic units, students, and program directors.
Indicators of the position's success include measurable increases in number of students engaged in LLPs (across all student demographics), evidence of LLPs impact on student's well-being and success, and evidence of deep engagement with program directors and academic units. The director must be able to demonstrate longitudinal programmatic success and strong partnerships with academic programs leading living-learning programs.
Compensation
- Salary range: $95,000-$105,000
- Full University benefit plan: Immediate 14.2% University contribution to 401k retirement plan. Health and dental insurance options. 50% tuition reduction after 6 months of employment.
- Professional development funding.
This position is an essential personnel position for the department. As such, the individual must be accessible and available in the event of emergencies or when needed to meet the ongoing missions of the University.
Background Check
A successful background check is required before a formal offer of employment can be made for this position.
Student Affairs is comprised of nearly 20 departments and is focused on supporting student well-being and success with the ultimate goal of assisting students in discovering their passion, people, and purpose. To that end, we aim to foster an environment that encourages employees to embrace innovative service delivery methods to best meet the needs of our students. As a result, students have the opportunity to participate in the creation of campus culture, collaboratively working alongside professional staff, student leaders, and academic partners.
Student Affairs departments serve all students at the University of Utah, including undergraduate, graduate, and professional students who come from a variety of backgrounds. In order to best support our students, it is important that staff stay aware of issues and best practices related to student development, identity, and sense of belonging, both locally and nationally.
Responsibilities
The Director is responsible for providing strategic leadership and oversight for a comprehensive housing program. This position is responsible for the following major areas:
1. Develop partnerships and departmental structure to support living learning communities and other learning focused initiatives
2. Support social justice advocacy and outreach, creating an inclusive community for residents and staff
3. Serve as an ethical steward of financial resources. Develop budget in alignment with long range planning
4. Assessment of initiatives and processes to align with intended outcomes
5. Supporting individual development of students and staff
As a director, this position has responsibility to align strategic direction of their responsible areas, and department as a whole, with the University goals:
- Promote student success to transform lives
- Develop and transfer new knowledge
- Engage communities to improve health and quality of life
- Ensure the long-term viability of the university
The Director provides support to advance the success of the entire department. They are a highly visible member of the university community who interacts across divisional lines. The Living-Learning Programs unit works collaboratively with all segments of the university through education, consultation, advisement, and referral (specific entities include Dean of Students office, Living Learning Partners, Undergraduate Studies, Academic Affairs, General Counsel). The Director will serve on department, division, and university committees, as appropriate. This position is also expected to serve as a connection point with colleagues outside of the institution, including Pac-12 (transitioning to Big 12), AIMHO, and ACUHO-I.
Minimum Qualifications
Bachelor's degree in Business Administration or related area, or equivalency (one year of education can be substituted for two years of related work experience); eight years of progressively more responsible management experience; and demonstrated leadership, human relations and effective communications skills required.
Master's degree in Business Administration, or related area preferred.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
Preferred qualifications
- The selected individual must be an educator committed to student success, learning, and inclusion.
- Experience and understanding of student learning, living-learning programs, and residential college literature is essential.
- Master's degree in higher education or related field
- At least eight years of increasingly responsible professional experience in a position that involves thinking strategically, organizing, and managing residential and educational operations in a large, complex university housing department.
- Should be a collaborative leader, student-centered, self-starter with exceptional communication, writing, administrative, and organizational skills.
- Ability to manage multiple and competing priorities and take initiative in a dynamic, fast paced environment.
- Ability to work collaboratively with a team of colleagues and serve as a representative of the department and division.
- Experience developing and implementing a dynamic strategic plan.
- Experience in a Student Affairs area, especially at the director level
- Experience collaborating with faculty, staff, and students in other university departments.
- Experience leading living-learning communities and/or residential colleges.
- Experience in programmatic assessment. Supervision experience.
- Understanding of research, assessment, and evaluation techniques; ability to accurately interpret reported data.
Benefited Staff
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO/AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * Do you have a related Bachelor's degree or equivalency? (2 years related work experience may be substituted for 1 year of education)
- Yes
- No
- * How many years of progressively more responsible management experience do you have?
- Less than 2 years
- 2 year or more, but less than 4 years
- 4 years or more, but less than 6 years
- 6 years or more, but less than 8 years
- 8 years or more
Required Documents
- Resume
- Cover Letter
- Appropriate discharge document (such as a DD-214 – Member Copy 4) – Veteran Only – Call 801.581.2169
- Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission
- List of References
