Customer Service Specialist
Customer Service Specialists have expertise in providing account information to customers through phone, in-person and email inquiries. They are responsible for processing customer convenience service requests as well as handle general account inquiries. They are successful at promoting our products and services. Performs a wide variety of clerical and office duties including supporting the local branch.
REQUIREMENTS: Customer service experience preferred or training/experience in banking or finance industries. Generally, minimum to two years of related work experience preferred. Excellent communication & interpersonal relations skills. Moderate knowledge of software applications and proven self-starter. Excellent organizational skills with the ability to simultaneously work on multiple projects/assignments. Ability to initiate, organize and prioritize work and maintain confidentiality.
Ability to work in the office during branch hours of operation (Monday – Friday from 8 a.m. to 4:30 p.m.)
Eligible for benefits including - medical, dental, vision, life insurance, 401K and paid time off