Account Manager Digital Marketing
Gannett
McLean, VA
Full-time
Advertising / Marketing / Public Relations
Posted on November 8, 2022
Req #25885
Tuesday, November 8, 2022
REACHLOCAL is looking for an Account Manager to play a key role in our Sales Organization.
The Account Manager will work exclusively with our Partner Team to help grow and retain their customer base. They also communicate directly with current clients regarding their advertising campaigns, renewal, performance, metrics and several additional facets of our emerging technology on a regular basis.
Job Skills & Responsibilities:
- Effective client interaction/communication to ensure an excellent customer experience
- Building rapport and strong relationships with existing client base to increase retention
- Media expert in Digital Marketing
- Ability to explain complex technical concepts to potential and current customers
- Solve technical issues; interface with multiple support organizations within ReachLocal
- Advertising campaign order entry and project management
- Help manage all necessary paperwork and assist customers through the on-boarding, including, collecting and processing client payments through the advertising platform
- Monitor the performance of all advertising campaigns and report findings to the salesperson and other campaign managers on a regular basis
- Responsible for staying on top of all advertising renewals and assisting in running renewal meetings
- Assist the salesperson in updating Salesforce.com with all prospect and client information
- Assist the salesperson with research to prepare for meetings, create proposals, gather articles, and any other types of marketing material as needed
- General administrative duties as needed
Key Skills:
- Min 3 years working experience in a marketing, sales, agency (inside or outside) or customer service role
- Advertising agency experience preferred
- Proficient use of Microsoft Office applications including Microsoft Word, Excel and PowerPoint
- Intellectually curious in the online, digital, and interactive marketing world
- Familiarity with CRM tools – preferably salesforce.com
- Solid acumen in Digital Advertising
- Google AdWords experience a plus
- Strong Organization skills and track record of being highly responsive
Compensation & Benefits:
- Competitive base salary
- Medical, dental, and vision and more
- 401K program
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The annualized base salary for this role will range between $51,300 and $120,750. Variable compensation is not reflected in these figures and based on the role, may be applicable. Exact compensation may vary based on skills, experience, location, and union representation, if applicable.
Gannett Co., Inc. is a proud equal opportunity employer committed to building and maintaining a diverse workforce. As such, we will consider all qualified applicants for employment and do not discriminate in connection with employment decisions on the basis of an applicant or employee’s race, color, national origin, ethnicity, ancestry, citizenship status, sex, gender, gender identity, gender expression, religion, age, marital status, personal appearance (including height and weight), sexual orientation, family responsibilities, physical or mental disability, medical condition, pregnancy status (including childbirth, breastfeeding or related medical conditions), education, genetic characteristics or information, political affiliation, military or veteran status or other classifications protected by applicable federal, state and local laws in the jurisdictions where Gannett employs employees.
In addition, Gannett Co., Inc. will provide applicants who require a reasonable accommodation, as a result of an applicant’s disability or religion, to complete this employment application and/or any other process in connection with an individuals’ application for employment with Gannett Co., Inc. Applicants who require such accommodation should contact Gannett Co., Inc.’s Recruitment Department at Recruit@gannett.com.
Other details
- Job Family Account Management
- Job Function Marketing Solutions
- Pay Type Salary