Postal & Print Services Specialist

Amherst College Amherst, MA Full-time Administration / Clerical

Posted on April 18, 2024

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Postal & Print Services Specialist

Amherst Campus
Full Time
JR4557

Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.

Job Description:

Amherst College invites applications for the Postal and Print Services Specialist position. The Postal and Print Services Specialist is a full-time, year-round position, starting at $20.16 per hour - commensurate with experience. Given Amherst's distinction as one of the most diverse liberal arts colleges in the country, the successful candidate will demonstrate the ways in which they bring value to and will work towards supporting a broadly diverse community.

The Postal and Print Services Specialist helps enable stellar and seamless service to the customers of our Postal and Print operations. The outputs of this position aid in facilitating academic excellence, student belonging, operational excellence, and civic responsibility. This role assists in preparing, processing, and completing printed and postal jobs following UPS, USPS, and Amherst College guidelines, and operates various bindery machines along with the Xante digital envelope press. This position takes appropriate actions to support a diverse workforce and participates in the College's efforts to create a respectful, inclusive, and welcoming work environment.

Summary of Responsibilities:

Postal Services and Mailing Center

Sort and arrange mail at the post office (from USPS, Amazon, FedEx, UPS, etc) and by delivery route and building
Delivery of mail to the appropriate campus locations
Manage a large volume of mailings, including downloading addresses from the network and importing into specialized software, printing addresses directly onto the mail piece using a Bryce Ink Jet Printer; folding, inserting, tabbing, and metering of mail, allocating the charges to the correct general ledger account; prioritizing work so the time-sensitive mailings are completed quickly and accurately
Review, proof and double check mailing jobs, paying attention to detail to ensure costly postage errors are avoided
Manage specialized mailings for the Development office, matching contributor slips to personalized letters, ensuring 100% accuracy for the entire job
Implement USPS regulations for all types of discounted mail, ensuring that postage savings for the requesting department are obtained for all mailings
Assists customers with any and all questions/requests regarding mailings and UPS rates
Act as liaison with the US Post Office and implement new postal regulations as they become effective

Print Services Support

Operate all equipment in the mailing center, including the Bryce Ink Jet Printer, tabber, folders, strapper, meters, and tying machines, ensuring optimum performance on each; calling for service when problems arise and cannot be fixed in-house. Export presort information into Excel to print merged letters and corresponding envelopes. Export NCOA address changes and send to appropriate departments to update address lists for future use
Update software when required (includes Satori - presort software as well as UPS software), ensuring that correct postal rates are used at all times
Organize, maintain and update inventory of supplies in stockroom, including paper, envelopes, Xante toner supplies, printed stationery as well as specialized stock used for commencement and other special projects. Order and unload inventory as it is delivered, rotating stock when needed
Consult with customers as to appropriate stock for job and ordering it when needed
Maintain inventory of mass mailing materials for Alumni, Development and Comptrollers, notifying when stock becomes low and reordering is necessary
Keep stock room neat and orderly, eliminating potential safety hazards
Keep an inventory in Excel of stock so overstocking does not occur
Assist in the operation of the high volume copiers, collating, copying, booklet making, padding, cutting, dye-sublimation and vinyl application on clothing and products, etc., when needed, as instructed by supervisor and utilizing all of the software needed to complete jobs accurately and in a timely manner. Turn-around time in the department is usually same day or 24 hours (except during peak times of course-work)

Qualifications:

Required

Bachelor's Degree or Equivalent Work Experience
Valid Driver's License
0-1 years related experience in print production, mailroom/bindery operation
Must adhere to Federal Postal Regulations; stay current with changes in Federal regulations
Proficient in Microsoft Excel and Word, and the ability to learn new software
Strong verbal and written communication skills
Strong customer service skills
Strong time management and organizational skills, ability to multi-task, prioritize and meet deadlines
Detail-oriented
Commitment to or experience working with a diverse community
The ability to adapt to changing circumstances and successfully handle operational changes is important

Preferred

Familiarity with the Post Office and Campus Print & Mail software packages, including Google software suite, Notifii, and Print Shop Pro
Preferably 1-2 years related experience in print production, post office, mailroom/bindery operation

Amherst College offers many opportunities for professional growth and development, continued learning, and career advancement.

Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Benefits are an important part of our overall compensation, so it is critical that you review all of the options to ensure it meets your total compensation requirements. Click here for Benefits Information.

Interested candidates are asked to submit a resume and cover letter online at https://amherst.wd5.myworkdayjobs.com/Amherst_Jobs. Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Career icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled.

To apply, visit https://amherst.wd5.myworkdayjobs.com/en-US/Amherst_Jobs/job/Amherst-Campus/Postal---Print-Services-Specialist_JR4557

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